CompTIA ITF+ Practice Test

What is the FINAL step in the standard troubleshooting methodology?

1. Identify the problem

2. Implement the solution

3. Test the solution

4. Document the solution and cause

The correct answer is: Document the solution and cause

After identifying the problem and implementing a solution, the final step in the standard troubleshooting methodology is to properly document the solution and the cause of the problem. This is important for future reference and to help others who may encounter a similar issue. Option A is incorrect because simply identifying the problem is not enough to fully resolve it. Option B is incorrect because implementing the solution may resolve the issue, but it does not complete the troubleshooting process. Option C is incorrect because testing the solution is only one part of the process and does not include documentation. Option D is the final and most important step in the troubleshooting methodology, as it ensures that the problem is fully resolved and documented for future use.