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The sales department needs to keep a customer list that contains names, contact information, and sales records. This list will need to be edited by multiple people at the same time. Which of the following applications should be used to create this list?

  1. Word processing software

  2. Spreadsheet software

  3. Presentation software

  4. Database software

The correct answer is: Database software

Database software should be used to create this list. This is because spreadsheets are designed for numerical calculations and organizing data, not for storing and managing large amounts of text such as customer information. Word processing software is primarily used for creating and editing textual documents, not for data management. Presentation software is designed for creating visual aids for presentations, not for storing and editing data. Therefore, the best option for creating and editing a customer list with multiple users is database software, as it is specifically designed for this purpose.