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Ann, a user, is experiencing difficulty getting her IP-based security camera to function at her house after a rainstorm that caused a power interruption. The camera has an LED light indicating it has power. Which of the following is MOST likely the problem?

  1. The camera needs a firmware update.

  2. The camera's power adapter is faulty.

  3. Anna's Internet connection and wireless router are still down.

  4. The camera's memory card is full.

The correct answer is: Anna's Internet connection and wireless router are still down.

One possibility is that during the rainstorm, Ann's Internet connection and wireless router were damaged, causing them to stop functioning. This would prevent the camera from connecting to the internet and sending the video feed to Ann, even though the camera itself has power. This rules out options A, B, and D, as they all involve issues with the camera itself, rather than external factors such as the Internet connection and router. Additionally, if the issue were a firmware update, power adapter, or full memory card, the LED light on the camera would likely not be on. Therefore, option C is the most likely problem as it takes into account the possible impact of the rainstorm on Ann's Internet and router.