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Ann, a user, connects to the corporate WiFi and tries to browse the Internet. Ann finds that she can only get to local (intranet) pages. Which of the following actions would MOST likely fix the problem?

  1. Reboot the router

  2. Change the WiFi password

  3. Install new drivers for the network card

  4. Configure the browser proxy settings

The correct answer is: Configure the browser proxy settings

A Rebooting the router may help with connectivity issues, but in this case, Ann is able to connect to the WiFi and access local pages. Thus, rebooting the router would likely not resolve the issue of not being able to access the internet. B: Changing the WiFi password would not affect Ann's ability to access the internet. It would only change the login information for connecting to the WiFi network. C: Installing new drivers for the network card would only be necessary if Ann was unable to connect to the network at all. Since she is able to connect to the WiFi and access local pages, this is not the most likely solution. D: Configuring the browser proxy settings would be the most likely solution for this issue. A proxy server acts as an intermediary between a device and the internet. By configuring the browser proxy settings, Ann would be able to access the internet through the corporate network.