CompTIA ITF+ Practice Test

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Study for the CompTIA ITF+ Exam. Enhance your tech literacy with multiple-choice questions and detailed explanations. Prepare thoroughly and succeed!

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A user encountering an error trying to print to a wireless printer should do which of the following to correct the issue?

Reboot the printer
Update the printer driver
Ensure both devices are connected to the LAN
Power cycle the router

The correct answer is: Ensure both devices are connected to the LAN

Context A wireless printer requires both the printer and the device to be connected to the same local area network (LAN) in order to communicate and print successfully. Rebooting or power cycling the printer or router will not address the issue of the two devices being disconnected from the LAN. Updating the printer driver may fix other printing issues, but it will not resolve the issue of the printer and device not being on the same network. Therefore, the best solution would be to ensure that both devices are connected to the LAN.